Customer Relationship Management

With an efficient CRM system, you can automate and integrate your customer-facing activities: sales, marketing, customer service, and e-commerce. Best-in-class CRM software also offers tools for customer analytics, personalization, social media, collaboration, and more.

SAP started its journey into space back in 1995 with the acquisition of a German Salesforce Automation company Kiefer & Viettinger that became a precursor to what we know as SAP CRM On premise solution today.

Next to match the competition like Salesforce.com SAP came up with Customer-OnDemand model (COD) what we know as SAP Cloud for Customer or C4C

• ★ SAP C4C is much more complete, robust and mature solution than its predecessors.
• ★ SAP C4C comes with prepackaged integrations to SAP ERP and SAP CRM, Mobile interfaces, strong social features.
• ★ SAP C4C has the right combination of a browser based Silverlight UI, Integrated social features of JAM, Set of rich Mobile apps for iOS & Android, SAP HANA for Integration scenarios.

How We stand for your SAP CRM partner-

• ★ 10 years of delivery experience
• ★ Engagement with 10 top global brands
• ★ Extensive project experience related technologies including SAP Hybris C4C, SD-CRM, Hybris BRIM, Leasing & CPQ Solution, Hybris commerce